A complaint letter

Dear Sir,

Re: A complaint about holes along the pavement outside Block 4, Site 4 of Whampoa Garden

I am writing to complain about a number of holes dug along the pavement outside Block4, Site4, of the Whampoa Garden.

On September 17, I saw a number of big holes dug by the heavy truck entering the podium of Block 4. Since the truck was carrying a number of iron rods, it made some big holes outside the residential block. I found it was dangerous for the walk-by people. I reported it to the guards and asked them to fill up the holes.

My friend and his family visited me on October 13, his son and my son played outside Block4. My son hurt his left leg because he fell into the big holes. After that I reported the event to the estate management office but they did not respond to my complaint.

Could you please give us a reason why your Department has not done anything to fill up big holes for about a month? It can be very dangerous and it can cause accident! I would also like to complain about the staff's attitude.

I am waiting for your answer and I hope the holes will be filled very soon.

Thank you for your help.

Yours Sincerely,

Grammar - Active or Passive

Put the verb into the correct form, present simple tense, active or passive.

1. The problems _____are caused______ (cause) by the careless staff.
   
2. The staff ________causes_______ (cause) the problems.
   
3. The company is not independent. It _____is owned_______ (own) by a much larger company.
   
4. The goods __________are delivered__________ (deliver) by the transportation company.
   
5. The school _________cancels_______ (cancel) the outdoor games because of the bad weather.
   
6. The park gates ____are locked_______ (lock) at 6:30 p.m. every evening.
   
7. The house ______is surrounded________ (surround) by trees.
   
8. The company ___________employs_______ (employ) two hundred people.
   
9. Two hundred people ________are employed________ (employ) by the company.
   
10. Usually, some goods _________are destroyed___________ (destroy) during the transportation process.

Verb Forms

base
-s form
past
past participle
-ing form

call
calls
called
called
calling

clean
cleans
cleaned
cleaned
cleaning

look
looks
looked
looked
looking

talk
talks
talked
talked
talking

end
ends
ended
ended
ending

wait
waits
waited
waited
waiting

kiss
kisses
kissed
kissed
kissing

wash
washes
washed
washed
washing

live
lives
lived
lived
living

love
loves
loved
loved
loving

beg
begs
begged
begged
begging

sin
sins
sinned
sinned
sinning

play
plays
played
played
playing

stay
stays
stayed
stayed
staying

cry
cries
cried
cried
crying

study
studies
studied
studied
studying

die
dies
died
died
dying

tie
ties
tied
tied
tying

Tenses

A. Fill in the right forms of the verb in the blanks.

1.)I often ___drive______ (drive) car by myself.
2.)My best friend____lived______ (live) with me last year.
3.)I like to _____play_____ (play) basketball.
4.)My sister often ______goes____ (go) shopping.
5.)I wish I could have _____washed______ (wash) my car last weekend.
6.)My father often enjoys ________swimming_________ (swim)
7.)Did you finish _____doing_____ (do) your homework?
8.)My younger brother ____eats_____ (eat) lunch with me every day.
9.)One of my teachers ______likes_____ (like ) to play the guitar.
10.)Were you able ___to swim_______ (swim) yesterday afternoon?
11.)She _____has had______ (have) a headache for several hours.
12.)I _____was watching_______ (watch) a movie when you called last night.
13.)Do you think it ______will rain________ (rain) tomorrow?
14.)Where's Tom? He said he ______would be____ (be) here at 4:30 PM.
15.)I'm really looking forward to ______taking____ (take) a vacation!
16.)I'm hungry because I ______have not eaten______ (have not ) breakfast or lunch.
17.)By the time I got to Lucy's house, she ______has already left___ (already leave) for work.